Privacy policy
At Luxnesty, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from Luxnesty, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email address.
When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser and operating system and improve your experience.
Email Marketing (if applicable)
With your permission, we may send you emails about our store, new products, promotions, and updates.
SMS Marketing
If you consent, we may use your phone number to send SMS notifications related to your order, including abandoned checkout reminders, promotional offers, and transactional messages such as order updates or review requests.
Cookies
Our website uses cookies to track items in your shopping cart, including abandoned checkout data. This information helps us determine when to send cart reminder messages via SMS or email.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or return a purchase, we assume you consent to our collecting and using it for that specific purpose only.
If we ask for your information for secondary purposes, such as marketing, we will either ask for your explicit consent or provide you with the option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at support@luxnesty.com, and we will stop using your information for further contact.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
If you choose a direct payment gateway to complete your purchase, your payment information is encrypted using PCI-DSS standards.
Transaction data is stored only as long as necessary to complete your purchase, after which it is securely deleted.
All payment gateways comply with PCI-DSS standards managed by the PCI Security Standards Council, ensuring secure handling of credit card information.
Your data is stored on secure servers protected by firewalls and encryption systems.
SECTION 5 – THIRD-PARTY SERVICES
Third-party service providers used by Luxnesty will only collect, use, and disclose your information as necessary to perform their services.
However, some providers (such as payment processors) have their own privacy policies. We recommend reviewing their policies to understand how your information is handled.
Some providers may operate in different jurisdictions than you or us. If you proceed with a transaction involving a third party, your data may become subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Credit card information is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we follow PCI-DSS standards and other industry security practices.
SECTION 7 – COOKIES
We use cookies to enhance your browsing experience. Below are the types of cookies we may use:
- _session_id – stores session information (referrer, landing page, etc.)
- _visit – tracks visits for analytics (30-minute duration)
- _uniq – counts customer visits (resets daily)
- cart – stores shopping cart contents (2 weeks)
- _secure_session_id – secure session token
- storefront_digest – used for password-protected access
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site under your supervision.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.
If significant changes are made, we will notify users so they are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.
If Luxnesty is acquired or merged with another company, your information may be transferred to the new owners to continue providing services.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions or complaints, please contact us at: