Privacy policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, billing/shipping address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to help us learn about your browser and operating system and improve your shopping experience.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and updates.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send order updates, abandoned checkout reminders, promotional messages, and transactional notifications, including review requests.
Our website uses cookies to track items in your shopping cart, including when you abandon checkout. This information is used to determine when to send cart reminder messages via SMS or email.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or request a return, you consent to our collecting and using it for that specific purpose only.
If we ask for your information for secondary purposes, such as marketing, we will either ask you directly for explicit consent or provide you with the opportunity to decline.
How do I withdraw my consent?
If after opting in you change your mind, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at support@luxnesty.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
If you choose a direct payment gateway to complete your purchase, your payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase, after which it is deleted.
All payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, which includes Visa, MasterCard, American Express, and Discover.
These standards ensure secure handling of credit card information by our store and its service providers.
Your data is stored on secure servers protected by firewalls.
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party providers used by us will only collect, use, and disclose your information as necessary to perform their services.
However, certain providers such as payment processors have their own privacy policies regarding the information we must provide for purchase-related transactions.
We recommend reviewing their privacy policies to understand how your personal information will be handled.
Some providers may operate in different jurisdictions than you or us. If you proceed with a transaction involving a third-party provider, your information may be subject to the laws of that jurisdiction.
For example, if you are located in Canada and your payment is processed in the United States, your information may be subject to U.S. laws, including the Patriot Act.
Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our Terms of Service.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.
If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we comply with PCI-DSS requirements and apply additional industry safeguards.
SECTION 7 – COOKIES
We use cookies to improve your browsing experience and store session information. Cookies we use may include:
_session_id – stores session information (referrer, landing page, etc.)
_visit – tracks visits for analytics purposes
_uniq – counts visits per customer
cart – stores shopping cart contents for up to 2 weeks
_secure_session_id – secure session identifier
storefront_digest – used to determine access if the store is password-protected
You may choose to disable cookies through your browser settings.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.
If material changes are made, we will notify users here so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing services.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact us at: